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Effective Date: May 1st, 2025

At Altabella Villas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or book a stay with us.
 

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and booking details when you make a reservation or contact us.

• Payment Information: Collected securely through our payment processor when booking accommodations.

• Website Usage Data: Information such as IP address, browser type, pages visited, and time spent on our site, collected through cookies and similar technologies.
   

How We Use Your Information

We use your information to:

• Process and manage bookings

• Communicate with you about your reservation

• Provide customer support

• Improve our website and services

• Send occasional updates, offers, or newsletters (only if you have opted in)

We will never sell or rent your personal information to third parties.
 

Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.
 

Data Protection

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Access to your personal information is restricted to those employees or service providers who need it to provide services to you.
 

Third-Party Services

We may use trusted third-party services for payment processing, website hosting, and email communication. These providers are obligated to maintain the confidentiality and security of your information.
 

Your Rights

If you are located in the European Union, you have the right to:

• Access, update, or delete your personal information

• Withdraw consent for data processing

• Object to or restrict how we process your data

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at altabellavillas@gmail.com
 

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. We encourage you to review this page periodically.
 

Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at:

Altabella Villas
Email: altabellavillas@gmail.com